Privacy Statement

1. Introduction

Narbo Ltd ("ArdmoreATPL", "we", "us", "our") recognises the importance of your privacy and is committed to protecting any personal information we collect about you. For the purposes of this Privacy Statement, the word "you" includes website visitors, ArdmoreATPL registered users and purchasers of ArdmoreATPL products and services. The purpose of this Privacy Statement is to inform you about:

1. What personal information about you is collected by ArdmoreATPL.

2. How the information is used.

3. With whom the information may be shared.

4. How you can access and change any personal information ArdmoreATPL holds about you.

5. What security procedures are in place to protect the loss, misuse or alteration of your personal information by ArdmoreATPL.

6. How to contact ArdmoreATPL.

This Privacy Statement applies to any personal information you provide to us:

a) when visiting the ArdmoreATPL website

b) when using ArdmoreATPL's on-line services

c) when entering into an agreement with ArdmoreATPL and/or another third party

d) when you correspond, or communicate with ArdmoreATPL over the telephone or in any other manner including by letter, facsimile or email

Failure by you to provide personal information when requested by ArdmoreATPL may mean that we are unable to provide certain services and products to you.

2. What types of information do we collect?

ArdmoreATPL gathers two types of information about you, namely:

a) aggregated information generated by our systems (or third party systems) to track our website traffic but that which does not identify you personally; and

b) personal information about you such as your name, address, telephone and facsimile number, email address, your current pilot license status, your ASL ATPL examination results, where you heard about us, what other courses you may be interested in and in some cases, your billing details.

The type of information that ArdmoreATPL collects about you is dependent on how you use the services offered on our website and the products and services you are interested in purchasing through ArdmoreATPL. Generally, ArdmoreATPL does not collect 'sensitive information' about you. Sensitive information includes (but is not limited to) information about your race or ethnic origin, your religion and your sexual preferences. ArdmoreATPL will only collect sensitive information about you in the event that it is necessary for the purpose of providing you with a product or service. In such circumstances, ArdmoreATPL will only collect sensitive information with your consent unless we are required by law to collect such information from you.

Collection of aggregate data

ArdmoreATPL also collects non-personal information in aggregate form to track data such as the total number of visits to our website, the number of visits to specific areas of our website and the domain names of our website visitors' internet service providers. We use this information, which remains in aggregate form, to understand how our website visitors use our website so that we can constantly improve and enhance our services. Like other website operators, ArdmoreATPL uses Google Analytics to measure and analyse the internet usage across our websites. We use Google Analytics services to collect the following types of information:

a) the number of page views that occur on our website;

b) the number of unique browsers to our websites;

c) how long these unique browsers (on average) spend on our websites when they do visit; and

d) common entry and exit points of our websites.

Your Internet Provider ("IP") address

ArdmoreATPL's web servers provide us with your IP address. This assists us in the diagnosis of problems and or support issues with our services.

Cookies and Applets

ArdmoreATPL uses 'cookies' and 'applets' in its website systems. These enable you to use services such as free demonstrations of our training courses. You are able to disable cookies and applets via your computer's web browser however this will restrict access to some web pages and services within the ArdmoreATPL website.

3. How we collect information

ArdmoreATPL may collect personal information about you when you visit our website and you elect to use our on-line services, when you register as a ArdmoreATPL Registered User, when you enter into a contract with ArdmoreATPL and, when you deal with ArdmoreATPL over the telephone or correspond with ArdmoreATPL via facsimile, letter or email or any other mode of communication.

4. How we use your personal information

ArdmoreATPL may use your personal information for one or more of the following purposes:

a) to communicate with you, including via email newsletters

b) to facilitate and process contracts between yourself and ArdmoreATPL and/or third parties

c) to identify the number of people using ArdmoreATPL’s website services and establish the nature of their interests

d) to facilitate ArdmoreATPL registration

e) to conduct ArdmoreATPL marketing activities

f) to provide you with information about ArdmoreATPL and its services and products

5. Disclosure of personal information to third parties

ArdmoreATPL may also disclose your personal information to third party contractors who perform services for us including the management and maintenance of our information systems. Where your personal information is passed on to third party contractors, ArdmoreATPL takes reasonable steps to ensure that these individuals and/or organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information. Other than as outlined above, ArdmoreATPL will not disclose your personal information without your consent unless disclosure is necessary to prevent a threat to life or health, authorised or required by law, reasonably necessary to enforce the law or necessary to investigate a suspected unlawful activity.

6. Access to and correction of information we hold about you

Upon your request, ArdmoreATPL will provide you with access to your personal information unless there is an exception which applies under the Privacy Act 1993. If we deny such access, we will tell you why. ArdmoreATPL may recover any reasonable costs incurred in providing you access to the requested information. To request access to your personal information, please contact ArdmoreATPL using one of the contact options provided in paragraph 12 of this Privacy Statement. If you are a ArdmoreATPL Registered User, you can access your registered profile at any time.

7. Keeping information up-to-date

ArdmoreATPL strives to ensure that the information we hold about you is accurate, complete and up-to-date at all times. If the personal information we hold about you is inaccurate, incomplete, or no longer up-to-date, or you wish for your details to be removed from the website, please contact us at privacy@ardmoreatpl.co.nz so that we may take reasonable steps to address this and/or discuss alternative options with you.

8. Storage and security of your personal information

ArdmoreATPL takes reasonable steps to protect the security of your personal information in accordance with this Privacy Statement. ArdmoreATPL regularly reviews and implements new security and encryption technologies. Unfortunately, no data transmission over the internet can be guaranteed to be totally secure. Whilst ArdmoreATPL strives to protect such information, we cannot ensure or provide any warranties in respect of the security of any information you transmit to us or obtain from our online products or services. Accordingly, use of the ArdmoreATPL website is at your own risk. Once any personal information comes into our possession, we will take reasonable steps to protect that information from misuse and loss and from unauthorised access, modification or disclosure.

9. Links to other websites

The ArdmoreATPL website contains links to other websites. Please note that these links are intended for your convenience only. Links to third party websites do not constitute endorsement, sponsorship or approval by ArdmoreATPL of the content, policies or practices of those third party websites. If you have any concerns regarding your privacy when visiting a linked third party, you should ensure that you check the privacy statement/policies of those websites.

10. Destruction of your personal information

ArdmoreATPL will take reasonable steps to destroy or de-identify any personal information about you once the information is no longer required for the purposes for which it was collected or as authorised or required by law.

11. Changes to ArdmoreATPL's Privacy Statement

From time to time, ArdmoreATPL may make changes to this Privacy Statement. Accordingly, we encourage you to periodically review this statement to remain informed about how we collect and protect your personal information. Your continued use of the ArdmoreATPL website constitutes your acceptance of the collection, use and disclosure of your personal information to the extent outlined in this Privacy Statement as amended from time to time. For further information about the protection of your privacy, please visit the New Zealand Privacy Commissioner's website at http://www.privacy.org.nz.

12. Feedback and questions about privacy and the ArdmoreATPL website

ArdmoreATPL welcomes ideas and feedback about all aspects of the ArdmoreATPL website. This feedback may be used to administer and refine the services we provide.

If you have any questions regarding this Privacy Statement, practices of the ArdmoreATPL website or your dealings with ArdmoreATPL, you can contact us in the following ways:

Email:

privacy@ardmoreatpl.co.nz

Post:

The Manager

Narbo Ltd

PO Box 97606

Manukau City

Auckland, 2241

New Zealand